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Step 2 of 3: Billing

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Step 3 of 3: Review

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FAQs
Payment may be made by Paypal, credit or debit card. We accept Visa and Mastercard. 

Order placed by 3pm CST Monday-Friday ship the same day pending credit card verification (in-stock merchandise only). Orders requiring additional review may take 1-2 business days to process.

While we cannot guarantee delivery times, we endeavor to meet the following schedule. 

 

Orders sent via standard shipping should expect delivery within 3 - 5 business days after receipt of order. 

 

 

Orders sent via express shipping should expect delivery within 1-2 business days after receipt of order.

 

 

All orders will be despatched same day if the order is received Monday to Thursday by 1:00 PM AEST for in-stock merchandise and successful credit card payment verification. 

 

 

Any orders placed after 1:00 PM AEST will be despatched the next business day. For any orders received after 1:00 PM AEST on Friday or over the weekend, will be processed on the next business day and despatched by the end of the following business day.

 

 

Deliveries are made Monday to Friday, excluding holidays.

 

If you receive an error message while placing your order, there could be a problem with the information entered. Verify that the billing address you entered matches your credit card statement exactly. Please refer to your credit card company if the problem persists.

 

If you continue to face issues, contact our Customer Care department:

 

Monday—Friday 9:00AM—5:00PM AEST (excluding public holidays)

Tel: (+61)2 8977 8086

Toll Free: 1800 818 853

Email: customercare.au@fossil.com

 

Multiple unsuccessful order attempts may result in multiple credit or debit card authorisations.

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(+61) 2 8977 8086
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