How to Order
Ordering on fossil.com/au/en is designed to be a quick and easy process. Just follow these simple steps.
Finding The Product
By using the menus at the top of the page, you can browse fossil.com/au/en by gender and type of product. You can also search for a specific item by entering an item number or keyword in the search box at the top of the page. To access detailed information about a product, click on the image of the item you are interested in and you will be taken to the item's product detail page.
Using The Shopping Bag
To place a product in your shopping bag, from the product page, select where appropriate the desired size, colour, quantity of the item you wish to purchase, and click "Add to Bag." Select "Continue Shopping" to continue browsing, or "Checkout" to begin the checkout process.
While in your shopping bag, you can delete an item by clicking the "Remove" button.
By clicking the link in the upper right-hand corner of the screen, you may view your shopping bag at any time. This allows you to add or delete items whenever you like.
When you’re ready to complete your order, be sure to review all of the items you’ve placed in your shopping bag. To checkout, click the "Proceed to Checkout" button in the shopping bag and follow the instructions on the screen to finalise your order.
Step 1 of 3: Shipping
Provide your shipping information and select your shipping method. Next, click "Continue to Step 2: Billing."
Step 2 of 3: Billing
Provide your billing information or tick the box for "same as shipping address." Enter your email address to receive information about your order. Click the "Review Address" button to proceed.
Next, enter your payment information. We accept Visa and MasterCard. Enter the card number without spaces or dashes. Verify your information and click the "Proceed to Step 3: Review" button.
Step 3 of 3: Review
Be sure to review all of the information that you have provided, and make any necessary changes. After reviewing all of your information, click the "Place Order" button. Once your order has been received, we will send you an email to confirm your order information. We will also send you an email when your order is shipped.
If you need assistance with your order please contact our Online Store Team, and we will be happy to assist you.
Although Fossil tins are a collectable item in themselves, we cannot provide a specific pattern on request. The tin supplied with each relevant purchase will be a random choice.
Note: Your satisfaction is 100% guaranteed. Any items in your order can be returned to Fossil within 14 days from the purchase date for a complete refund if you are unsatisfied. The returned product must be in new condition and unused. Detailed Return instructions will be included with your order.