Shipping Policy



Arrives in 7-9 business days.


FedEx shipping is available for orders with delivery addresses within Canada, excluding PO Boxes and Rural Routes.

Other Details

Fossil ships Monday through Friday excluding holidays. The shipping cut-off time is 3pm CST. Orders placed after 3pm CST will be processed the next business day. All shipping dates are pending credit card verification for in-stock merchandise. Please allow 4 - 5 business days for your order to process before it is shipped. Deliveries occur Monday - Friday. Please note that Fossil does not ship to businesses, hotels, or freight forwarders.

We need a little more time to create your amazing, personalized piece. Please allow an additional 3 - 5 business days processing time for orders with engraving or embossing. For custom timepiece orders, please allow 3-5 business days for processing. Once your personalized piece has been created, your order will ship with the shipping method selected at checkout.

Many orders are shipped from the Fossil warehouse in Texas. Due to customs, an order shipped from Texas may take longer to deliver, up to 9 business days. These orders are shipped in bulk, and FedEx does not scan the package until it arrives in Canada. As a result, FedEx tracking may continue to show that the package is pending delivery tomorrow, or that FedEx does not yet have your package. It typically takes 4-5 business days for your package to be scanned by FedEx. Once it has been scanned, your tracking number will reflect the accurate timeline for when your package will arrive. Please monitor your tracking number for updates.