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Fossil ships Monday through Friday excluding holidays. The shipping cut-off time is 3pm CST. Orders placed after 3pm CST will be processed the next business day. All shipping dates are pending credit card verification for in-stock merchandise. Please allow 4-5 business days for your order to process before it is shipped. Deliveries occur Monday - Friday.

If you receive an error message while placing your order, there could be a problem with the information entered. Verify that the billing address you entered matches your credit card statement exactly. Please refer to your credit card company if the problem persists.

If you continue to face issues, contact our Customer Care department between 8am — 7pm (CST), Monday through Friday or 9:30am — 6pm (CST) Saturday. Multiple unsuccessful order attempts may result in multiple credit or debit card authorizations.


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1 (866) 739-2782
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