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Fossil Store & Service Centre Reopening

To our friends.

In the last few weeks our stores and service centre have remained closed due to COVID-19. The collective efforts of the entire country have resulted in a reduced risk and in line with government directions we will start to open some of our stores from Friday, May 8. Social distancing and additional sanitisation measures will be effective in all stores and we ask that you respect and follow these when visiting.  Check out our store locations to see when your nearest store will be open. 

In addition we are pleased to confirm that our Service Centre will reopen on Monday, 11th May. 

If your watch is currently at our Service Centre your repair will progress and we will have your watch returned to you as quickly as possible.

If you have sent your watch to us whilst we were closed, we will process mail received as quickly as possible and send you an SMS to confirm receipt of your item. We thank you for your patience.

For general enquiries, please contact us at customercare.au@fossil.com or call (02) 9157 5005, Monday to Thursday.

On behalf of our entire team, we thank you for your support. This has been a challenging time for all of us but we have come through together. Let's all continue to protect and care for one another.

Stay safe!

Fossil