Your Safety Is Our Priority
SOME OF OUR HEALTH AND SAFETY UPDATES INCLUDE:
Employee Health and Safety Standards Training
We Practise Social Distancing
Masks and Gloves Required For Employees
Masks and Gloves Provided
Increased Cleaning and Sanitisation
Online Order Pick-up
Limited Store Capacity
Limited Hours Of Operation
Contactless Roadside Service At Select Stores
Returns/Try-Ons Product Isolation
Virtual Customer Events
Warehouse/Repair Centre Safety and Cleaning
There Are More Ways To Shop
Contactless Roadside Service
You can now shop online and pick up your purchase* the same day at select stores. Call the store to let them know you have arrived to pick up your order. Provide the order confirmation number, and a staff member will bring your order to you.
Any returns for Contactless Roadside Service orders must returned to our distribution centres. Instructions can be found on our Product Care page.
*This service is not valid on embossed and engraved items and gift orders with gift messaging and gift wrapping. Other exclusions may apply.
Virtual Personal Shopping
Got a question about a product? Schedule a personalised video session with one of our experienced Fossil sales assistants. We use Google’s secure Google Meet service for our Virtual Personal Shopping experience.