US Payment Options

 

Fossil.com accepts U.S. issued major credit cards, PayPal and Fossil Gift Cards.

If you are using a prepaid card from MasterCard, Visa, or American Express, please follow the instructions provided by the card provider. For further instructions regarding your prepaid card please contact the customer service number provided by the card provider. Please be advised that PayPal is not accepted as a payment option for gift cards.

 

Problem Placing An Order?

If you receive an error message stating "billing address does not match billing address for credit card”, please verify the billing address you entered at checkout. The billing name and address you entered must match your credit card statement exactly for an order to be processed. Please refer to your credit card company if the problem persists.

If you receive any other error message when attempting to place an order, please contact our Customer Care department at 1-800-449-3056 between 7am — 9pm (CST), Monday through Friday or between 9:30am — 6pm (CST) Saturday, and one of our Customer Care representatives will be glad to assist you.

 

Charging You For Your Order

A pending authorization will be placed on your account for each order attempt you make. You will not be charged until your order is shipped.

 

Tax Policy

If you were charged tax on your order, it means that we have either a store or business office located in the state in which your order is being shipped. By law, we are required to charge tax in these states.

Please note on-screen order totals reflect estimated tax. The actual charge to your credit card will reflect all applicable taxes calculated at the time your order is shipped.

 

Pricing Policy

Our online merchandise prices typically match those of our Fossil Accessory and Outlet stores, and our Retail Partners. There may be slight regional differences however.

Please note: Prices shown are in U.S. dollars only.

For a Fossil store near you, use our Store Locator.

Payment information for international orders can be found on our International Orders page.

 

California Residents

If you have less than $10 remaining on your electronic gift card, you can request redemption for its cash value. Please contact our Customer Care department at 1-800-449-3056 between 7am — 9pm (CST), Monday through Friday or between 9:30am — 6pm (CST) Saturday, and one of our Customer Care representatives will be glad to assist you.