Shipping Policy


Our orders are shipped from our European warehouse and while we cannot guarantee delivery times, you should expect delivery in 4-6 working days after receipt of order. We endeavour to meet the following schedule:

  • Orders will be despatched next business day for in-stock merchandise and where payment verification is successful if the order is received Monday to Thursday. Orders placed Friday to Sunday be despatched by the end of the following business day.
  • Deliveries are made Monday to Friday, excluding bank and public holidays. Delivery time is usually 3 - 4 days from despatch. 
  • We need a little more time to create your amazing, personalised piece. Please allow an additional 3-5 working days processing time for orders containing custom timepieces designed using The Watch Bar and/or engraved or embossed items.

Deliveries to outlying areas and the Scottish Islands may take a little longer. will only deliver to addresses within Great Britain and Northern Ireland, and for PayPal payments, only to the account holder's billing address. We are unable to accept orders for delivery to The Channel Islands and BFPO addresses.

We will provide tracking information by email after your goods have been despatched. Please use this service to follow the progress of your delivery. If you need assistance, please contact the Online Store Team.

Current delivery charges will be displayed at the checkout and included in your total order amount.