Warranty

In addition to your country's statutory legal guarantee rights (which remain fully unaffected and free of charge), this product comes with our 2-year Fossil Manufacturer's Warranty. Click here to learn more.

Repairs

We offer free repairs or replacements for defective items under your statutory rights or our Fossil Manufacturer's Warranty, as well as paid repair services for products which are out of warranty (EU customers: choosing a repair under your statutory guarantee automatically extends the guarantee by at least 12 months). Click here to view your options and start a repair.

Returns

We accept returns of unworn merchandise up to 30 days from delivery for a full refund. Please note that personalized and customized orders are considered final sale and cannot be returned (unless defective). Click here to learn more about our returns process & instruction.

Leather Products Recommended Care

We use high-quality, genuine leather in our products. To keep it looking good over time, clean with a soft, dry cloth. Leather stained by cleaning is not covered under our warranty. Avoid water and extended exposure to direct sunlight.

Jewellery Product Care

Learn how to best care for your Fossil jewellery. Click here for more information.